Introduction
At Hotel Style® Sheets, Bedding, Pillows, Comforter (hotelstyle.shop), we respect the privacy of our users and recognize the importance of protecting the personal information collected about you. This Privacy Policy describes how we collect, use, and share information about you through our website, mobile applications, products, services, online advertisements, events, and promotions (collectively, the “Services”).
Please take a moment to read this Privacy Policy carefully. By visiting our website or using our Services, you agree that your personal information will be handled as described in this policy. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information We Collect
Information You Provide Directly to Us
We collect information directly from you when you:
- Create an online account with us
- Make an online purchase or place an order
- Sign up for our newsletter
- Participate in surveys, contests, promotions, or marketing activities
- Communicate with us via third-party social media sites
- Submit a job application or inquiry
- Contact us with questions or requests
The types of information we may collect directly from you include:
- Contact details such as your name, email address, phone number, mailing address
- Account information such as username, password, preferences
- Payment information such as credit/debit card number, security code, expiration date
- Order information such as items purchased, quantity, date, shipping/billing details
- Communication content such as information you provide in emails, chats, phone calls
- Marketing preferences such as subscriptions, interests
- Employment details such as resume, cover letter, work history
Providing this information directly enables us to give you a more personalized experience and improve our Services. You may choose not to provide certain information, but that may limit or prevent certain functions and features.
Information Collected Automatically
We also collect some information automatically when you use our Services:
- Device information such as IP address, browser type, operating system, hardware settings, device ID
- Usage information such as pages visited, links clicked, items viewed or added to cart
- Location information such as approximate geographic area based on IP address
- Online activity information such as ads viewed, pages visited after seeing an ad
- Cookies and other tracking technologies to understand how you interact with our Services, improve your browsing experience, and personalize advertising
This information allows us to improve the performance and security of our Services, customize your online experience, understand usage trends, track billing/payment, and serve targeted advertisements.
Information from Third-Party Sources
We may obtain additional information about you from third-party sources to supplement information provided directly by you:
- Social media accounts when you grant permission to connect them to your Services account
- Public databases or data brokers may provide contact details, demographic data, or fraud/risk detection information
- Marketing partners may provide information about your interests and purchase history
- Advertising networks and analytics providers give us usage, marketing, and online activity data
Using third-party information helps us keep your account secure, understand you better, personalize your experience, and show you more relevant promotions and advertisements.
How We Use Information
We use the information we collect for the following purposes:
- Provide, maintain, improve, and develop our Services
- Process online orders and transactions
- Communicate with you about your account, purchases, and requests
- Send administrative information like order confirmations, invoices, changes to policies
- Enable user-to-user communications facilitated by our Services
- Send marketing and promotional communications (in accordance with your preferences)
- Conduct research to analyze and improve our Services and business
- Prevent and detect fraud, abuse, security risks, and policy violations
- Create aggregated, anonymized data used internally or shared with others
- Comply with our legal obligations and enforce our agreements
- Recruit employees and review applications for employment
- Resolve disputes and enforce our policies
How We Share Information
We disclose information about you to:
- Service providers and business partners to enable them to provide or improve our Services, process payments, fulfill orders, advertise, send emails/texts, host data, provide customer support, and conduct research/analysis.
- Advertising partners to display more relevant promotions and ads to you. We do not share contact information like email for advertising purposes without consent.
- Social media platforms when you participate in social sharing on our Services. Others may be able to identify you and view information shared by you this way.
- Other users when you publicly post reviews, comments, or other content that is accessible to them. Information sent through online chats may be viewed by other participants.
- Corporate affiliates to provide joint content, services (like registration, transactions, analytics), offer promotions, and improve our business. Affiliates include parent, sister, and subsidiary companies.
- Legal and regulatory authorities to comply with our obligations under the law such as responding to warrants, court orders, or subpoenas.
- Prospective buyers if we decide to sell, transfer, merge, reorganize, or discontinue part or all of our business.
We do not share your personal information except as described in this policy. If we shared it for other purposes, we would obtain your consent first.
Third-Party Sites and Services
Our websites and Services may contain links to or integrate with third-party sites like social media platforms and other partners. We are not responsible for the privacy practices or content of these external sites. We recommend you read the privacy policies of each site you visit.
Security of Your Information
We use technical and organizational security measures to protect your information against loss, theft, misuse, unauthorized access, alteration, disclosure, or destruction. These include firewalls, data encryption, physical access controls, and information access policies among other measures. While we work hard to protect your personal information, we cannot guarantee complete security.
Personal Information of Children
Our Services are meant for adults. We do not knowingly collect personal data from children under 16 without permission from a parent or guardian. If you are a parent and believe your child has given us information without your permission, please contact us.
Your Choices and Rights
You have certain choices and rights regarding how we handle your information:
- Access or update your account information by logging into your account
- Opt-out of marketing communications by following unsubscribe instructions in emails or changing preferences in your account. Note you cannot opt out of administrative emails regarding your account, purchases, or Services.
- Delete your account and information by submitting a request. We will delete information that we are not legally required to maintain. Residual information may remain within our systems and archives.
- Restrict or object to use of information by submitting a request. We will honor requests unless we have a legitimate overriding interest or are legally required to keep using it.
- Obtain a copy of your information by submitting a request. We will provide you with an electronic copy of information we have about you that is reasonably accessible and portable.
- Complain about a privacy issue by contacting us. We work hard to resolve privacy complaints but you also have the option to complain to your local data protection authority.
Changes to this Privacy Policy
We may update this policy from time to time as our information practices evolve. We will alert you to material changes by placing a notice on our website along with the updated Privacy Policy. The new policy will apply retroactively. Please check back periodically for updates.
Contact Us
If you have any questions, concerns or complaints about our Privacy Policy, data practices, or Services, please contact our Data Protection Officer:
[email protected]
Hotel Style® Sheets, Bedding, Pillows, Comforter
123 Main St, New York, NY 10001
We will do our best to respond to you promptly and resolve any issues.
